Claims Overview
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Claims Process
Let’s face it. No one wants to think about being in an accident. But if it does happen, you can feel secure knowing that EagleWay Auto Insurance is there for you. We have experienced representatives ready to assist you through a fair and easy claims process.
It’s easy to file a claim online. Simply log into MyAccount and fill out the form in our online portal to start your auto claim. For any non-auto claim, please use the contact form on our website, and a specialist will be happy to assist you. We are available 24/7 for new claims!
We are also available by chat on our website. Get answers about a new or existing claim 24/7 via our virtual assistant or from a live agent Monday through Friday from 8 am to 8 pm EST.
Find the information you need to have on hand in order to file your claim and learn what you can expect when you reach out to us to start the process.
It’s easy to check the status of an existing claim! Visit our website to use the contact form or get chat support online and choose the appropriate option or just check it in My Account. Have your claim number or policy number associated with the claim, and the name of your claim representative, if available.
Learn About the Claims Process
It’s not every day that you have to file an auto insurance claim. Our claims process can be summed up in four simple steps: the initial report, an investigation/appraisal, the repair, and then a wrap-up!
Learn What to Do After an Accident
It’s natural for your heart to be pounding and your hands to be shaking after an accident. Car accidents are unexpected and often frightening. Reduce your stress level after an accident by being prepared with this knowledge.
Get Help After a Catastrophe or Natural Disaster
EagleWay’s Catastrophe Response Team (CAT Team) responds to weather-related emergencies, such as hurricanes, hailstorms, tornadoes, and floods, to assess affected policyholders and their damages. Learn how to file a claim after a catastrophe and get helpful tips for staying safe during a hurricane or flooding.